Help and support

Open the event in Explore and tap Join. If it is full, take a place in the queue: when somebody leaves, the first person in the queue is moved in automatically and told.

Open the event and tap “Can’t make it?”. You can give up your place until 12 hours before the start; after that, tell the host in the event’s chat. Some hosts set a strict policy, and giving up a place in the last 24 hours before their event costs 5 reliability points. A queue place can be left at any time.

Open the Host tab. Pick the activity, the place and the time, set how many people can come and what it costs, give it a name and a description, and publish. You can repeat it every week or every month.

Everybody starts at 100. At the start of an event the host checks people in, by name or by scanning your check-in code. Not turning up costs 15 points. If a host marks you absent by mistake, they can undo it.

Spotco is for adults only. We ask for your date of birth once. It is private: other people never see it, and it is used to check the age limits some events have.

Open their profile, the event or the chat and tap Report or Block. A person reads every report. Once you block someone, you no longer see their events or messages, and they cannot join events you host.

The app is free. Some events have a price set by the host, which you pay at the venue or to the host. Spotco does not take payments in the app yet.

Check your phone’s settings (Settings, Notifications, Spotco) and then the app’s own (Profile, Settings, Notifications).

Wait a minute and check your spam folder. Each link works once. You can also sign in with Apple or Google.

In the app: Profile, Settings, Privacy and safety, Delete my account. Events you went to stay in other people’s history as “Deleted user”. If you cannot open the app, email us from the address you signed up with.

Claim it in the app, or tell us about it on our page for venues and we will set it up with you.