Help and support

Open the activity in Discover and tap Join. If it is full, take a place in the queue: when somebody leaves, the first person in the queue is moved in automatically and told.

Open the activity and tap “Can’t make it?”. You can give up your place before the start (check for each activity); after that, tell the organizer in the activity’s chat. Some organizers set a strict policy, and giving up a place in the last 24 hours before their activity costs 5 reliability points. A queue place can be left at any time.

On the website, choose “Organize an activity”; in the app, tap + at the top of any tab. Pick the activity type, the place and the time, set how many attendees can come and what it costs, give it a name and a description, and publish. You can repeat it every week or every month.

Everybody starts at 100. At the start of an activity the organizer checks attendees in, by name or by scanning your check-in code. Not turning up costs 15 points. If an organizer marks you absent by mistake, they can undo it.

Spotco is for adults only (18+). We ask for your date of birth once. Your information is private: other people never see it, and it is used to check the age limits some activities have.

Open their profile or the activity and tap Report or Block. To report a chat message, press and hold it; to report a review, tap Report beside it. A person reads every report. Once you block someone, you no longer see their activities or messages, and they cannot join activities you organize.

Spotco website and app are free. We do not charge you to organize an activity. Some activities have a price set by the organizer. You pay it online, on the website or in the app, where every price shown includes Spotco’s service fee, or at the venue.

Check your phone’s settings (Settings, Notifications, Spotco) and then the app’s own (your photo at the top left, Settings, Notification settings).

Wait a minute and check your spam folder. Each code works once, for an hour. You can also sign in with Apple or Google.

In the app: tap your photo at the top left to open Settings, then Privacy and safety, Delete my account. Activities you attended stay in the other attendees’ history as “Deleted user”. Without the app, the page below explains how to ask us by email.

Delete your account

While Spotco is new, we show some public activities we find elsewhere, so people can find them. Each is marked as an external activity, names you as its organizer and links to your original listing; nobody joins it on Spotco. On its page, choose Claim this activity to take it over for free, or Remove this listing if you would rather it came down. We check a claim before handing anything over.

Claim it in the app, or tell us about it on our page for venues and we will set it up with you.